E-government projects are more successful when formal decision-making processes include stakeholders and actively manage risk, according to a survey of Swedish national government agencies and municipalities (N=550). Meanwhile, @timdavies is coauthor on a paper in Science & Technology Studies that tracks how data standards influence bureaucratic processes for opening government data. The paper warns that standards can in some ways obstruct actual engagement with users, and puts a useful focus on people in institutions just trying to get things done.
Mixed findings on social media effects this week. Chinese participants in political discourse on Weibo experience that discourse as deliberative, despite the interactions being “mostly non-dialogical and non-creative in nature, and characterised by homophily and polarisation.” (New study, n= 417). In the US, social media played a definitive role in determining how the Tea Party negotiated it’s identity and relationship with the Republican party in the course of Trump’s rise to power. Not in the least, it allowed for quick differentiation of activist perceptions on appropriate degrees of openness, which seem to correspond with political objectives and conceptions of political efficacy. This is described by a new paper in Social Media + Society (not to be confused with New Media and Society, I recently made that mistake > facepalm), which offers a fascinating case, without clearly actionable findings.
Continue reading “research links w 21-17”
The University of Vienna has a new report on far-right attacks on the press, a concept they sketch to include legal action, abuse of power and online abuse. The report describes a delicate relationship between the rise of far-right nationalism/populism and declines in the quality of European democracy. Meanwhile ‘s new report on Media Manipulation only describes the tactics and platforms that “far-right groups” are using to manipulate media, but the social and economic factors that make traditional media vulnerable.
A survey of Chinese localities suggests that “technology competence, top management support, perceived benefits, and citizen readiness significantly influence assimilation of social media in local government agencies.” And globally it doesn’t seem to be going well, at least in terms of responsive web design. Global research suggests that government websites still suck on mobiles. Or more carefully put: “The results show that only 0.03% of government websites comes close to adhere to mobile web best practices (MWBP) guidelines with compliant rate greater than 80%.” But every little bit counts. Even when government’s are lackadaisical on social media, having a Facebook page can still spur citizen engagement, at least according to a study of 18 months of communications in La Paz, Mexico. Continue reading “research links w 19 & 20-17”
There’s lots of findings on inclusion and exclusion this week. A study of Fix My Street platforms in Brussels suggests that they “marginalize low-income and ethnically diverse communities,” while a Dutch survey suggests that citizen forums aren’t increasing political engagement as much as we’d like. primarily due to problems with representation and drop-out problems, and @phat_controller offers early research reflections from the Philippines on how digital technologies are excluding rather than including. Meanwhile, a survey in Brazilian favelas (telecenter convenience sampling, n=107) suggests online content creation, digital freedom, mobile Internet access as best ways to improve political engagement among marginalized groups. Continue reading “research links w 18 – 17”
What a week…
Papers & Findings
Political tech: A survey of Swedish NGOs (n=907) suggests that civil society needs lots of human resources to use social media effectively in campaigns, which raises the bar for entry, and strengthens an elite cohort of civil society organizations. Tech was shown to directly help voters, however, as new research strengthens the claim that information apps for voters increase electoral participation, based on electoral data sets from 12 countries and a randomized field experiment during the 2013 Italian parliamentary elections. An online field experiment with San Fransisco residents (n=140,000) also suggests that people who vote are more likely to engage in other forms of political participation, or at least more likely to open NGO surveys.
Thinking about cities, a study of 65 mid-to-large size US cities suggest that data analytics practices are wide spread, and that leadership attention, capacity and external partners are the primary factors determining whether cities engage with big data. A researcher from International Data Corporation (whoa) compares three prominent models for evaluating the implementation of smart cities, and suggests how city managers should merge them. Continue reading “research links w 7-17”
Papers & Findings
What makes multi stakeholder initiatives for transparency effective? In the case of EITI, it seems to be treating civil society as equal partners and ensuring that they bring relevant technical skills to the table. This according to doctoral research that also outlines common “pathways to proactive transparency reform.” Would be great to see research testing these findings in other MSI contexts, cough, the OGP.
Data on the 2012 online consultation for the Egyptian constitution suggests that demonstrably popular articles are less likely to be changed, but that ex ante agreement on constitutional design among elites is just as important as popular consensus on substance for successful citizen feedback initiatives.
A new handbook on political trust looks amazing and timely, but is prohibitively expensive, and this new book on participatory democracy compares participatory hype to increasingly reported feelings of disconnection from politics, finding that ” participatory instruments have become more focused on the formation of public opinion and are far less attentive to, or able to influence, actual reform.” Continue reading “research links w 3/17”
Papers & Findings
A large scale citizen survey conducted in 36 Chinese cities found strong correlation between government transparency and citizen perceptions of public service equity. Perceptions of trust are equally important in open data initiatives, but a forthcoming article in Sociology argues that “open government initiatives routinely prize visibility over intelligibility and ignore the communicative basis of trust.” Trust also plays a significant role in Global Innovation Exchange’s sweeping report on the use of ICTs in fighting Ebola, including 9 case studies, and based on 130 interviews. The report’s insights on the “fog of information” are particularly compelling.
Continue reading “Research Links w 2-17”
Papers and Findings
A field experiment among county governments in the US last April showed that municipal governments are more likely to fulfill public records requests if they know that their peers already have, suggesting profound implications for peer conformity and norm diffusion in responsive government. A recent commentary in Public Administration Review builds on these insights, to suggest concrete ways in which open data advocates can capitalize on this dynamic (publicize proactive fulfillment, bolster requests by citing prior fulfillment, request proactive fulfillment through feedback channels, request data on fulfillment when all else fails).
Meanwhile, Austrian researchers surveyed users of a citizen reporting platform for municipal public services (n=2,200, city not named, which is problematic for external validity, they call their study an “experiment”), and argue personal and pro-social motivations as the most important drivers of participation, but find no support for the technology acceptance model or demographic characteristics as drivers of participation (though they do note that “the gender divide is disappearing” (2768), so that’s good to know).
Continue reading “research links w1-2017 (!)”