research links w 22 – 17

Findings

An assessment of 100 Indian smart city initiatives supports previous findings regarding the lack of correlation between digital literacy, infrastructure citizen and participation in municipal e-government. A comparison of national log data with select case studies further suggests that national centralization of e-government services may have a negative consequence on citizen engagement, and high uptake rates in mid-sized cities are used to articulate a “theory of civic intimacy at play between citizens and governments and its relation to the scale of urban spread.”

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research links w 21-17

Findings

E-government projects are more successful when formal decision-making processes include stakeholders and actively manage risk, according to a survey of  Swedish national government agencies and municipalities (N=550). Meanwhile, @timdavies is coauthor on a paper in Science & Technology Studies that tracks how data standards influence bureaucratic processes for opening government data. The paper warns that standards can in some ways obstruct actual engagement with users, and puts a useful focus on people in institutions just trying to get things done.

Mixed findings on social media effects this week. Chinese participants in political discourse on Weibo experience that discourse as deliberative, despite the interactions being “mostly non-dialogical and non-creative in nature, and characterised by homophily and polarisation.” (New study, n= 417). In the US, social media played a definitive role in determining how the Tea Party negotiated it’s identity and relationship with the Republican party in the course of Trump’s rise to power. Not in the least, it allowed for quick differentiation of activist perceptions on appropriate degrees of openness, which seem to correspond with political objectives and conceptions of political efficacy. This is described by a new paper in Social Media + Society (not to be confused with New Media and Society, I recently made that mistake > facepalm), which offers a fascinating case, without clearly actionable findings.

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research links w 11-17

Findings

Voice online:
Twitter advocacy can bypass mainstream media that excludes non-elite voices, according to a study of how #IfTheyGunnedMeDown was used following 2014 police shootings in Ferguson, Missouri. That’s good news for digital advocacy innovators, but important to remember that people don’t feel safe online and don’t understand how their personal information gets used, but most aren’t willing to get trained. This according to survey of “Mozilla community members” (n=30,000+) by the Mozilla Foundation.

All the FOIA researchin the US:
Freedom of information in the US has been suffering in recent years from reduced access to information and increased FOIA denials, and a survey of “336 freedom of information experts” suggests that it is only going to get worse. On the other hand, “data pulled from over 30,000 FOIA requests” by @MuckRock suggests that the US govt is much better at responding to FOIA requests than we tend to think. Digging into the details, US FOIA gets used by business actors more than any other group,  single actors dominate requests from most groups (@MuckRock among news groups, @JudicialWatch among NGOs) and Democratic committees dramatically out-FOIA their Republican counterparts (81/7). These and other fascinating insights in @galka_max‘s analysis of 229,000 requests to 85 government agencies.

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research links w1-2017 (!)

Papers and Findings

A field experiment among county governments in the US last April showed that municipal governments are more likely to fulfill public records requests if they know that their peers already have, suggesting profound implications for peer conformity and norm diffusion in responsive government. A recent commentary in Public Administration Review builds on these insights, to suggest concrete ways in which open data advocates can capitalize on this dynamic (publicize proactive fulfillment, bolster requests by citing prior fulfillment, request proactive fulfillment through feedback channels, request data on fulfillment when all else fails).

Meanwhile, Austrian researchers surveyed users of a citizen reporting platform for municipal public services (n=2,200, city not named, which is problematic for external validity, they call their study an “experiment”), and argue personal and pro-social motivations as the most important drivers of participation, but find no support for the technology acceptance model or demographic characteristics as drivers of participation (though they do note that “the gender divide is disappearing” (2768), so that’s good to know).

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Research Links w 39

Papers and Findings

Research Links (w25-28/16)

4 weeks’ worth, yikes. #summer

Papers/Findings

Citizen Engagement FTW!
The Journal of Public Administration Research and Theory just released a “virtual issue” on citizen engagement, collecting the most important articles with that focus in that journal since 1995, to make some sense of how citizens actually engage with governance across the policy cycle. The editors’ take on the compilation is compelling and there are some real gems in the articles, such as those demonstrating how citizen expectations influence participation in public service accountability initiatives. Crudely summarized, some of the findings suggest that:

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