Lots of findings in civic tech research last week. Evidence on how to build open procurement and citizen participation initiatives, field experiments on degrees of responsiveness and accountability workshops gone wrong. New resources on crowdsourced legislative processes and evaluating police accountability, plus insights on citizen policy preferences and lots of cases studies. All of this...
Findings This paper looks at how two Swedish government agencies (police and social insurance) use social media to build legitimacy, highlighting the importance of institutionally integrating communication strategies, and how this can create tensions with highly interactive approaches to citizen engagement. An AidData report emphasizes the broader benefits of government engagement, noting that...
Findings Research on nearly 3 decades of democratic innovation and e-participation in Latin America has some interesting findings (Brazil, Colombia, Mexico and Peru). According to an Open Democracy blogpost (the actual project’s website is down): civil society participation programming uses tech more often than not, smaller countries are less prolific than large countries in terms of tech...
Findings An assessment of 100 Indian smart city initiatives supports previous findings regarding the lack of correlation between digital literacy, infrastructure citizen and participation in municipal e-government. A comparison of national log data with select case studies further suggests that national centralization of e-government services may have a negative consequence on citizen engagement...