Power users of civic reporting platforms tend to cluster geographically and disseminate use of platform use in their neighborhoods. This is the main finding of new research on 311 platforms in San Fransisco (surveys, n=5k over 5 yrs), though the title and abstract are misleading, promising insights on “co-production” more generally (the authors reference the distinction, but only to exploit a casual equation), and implying a problem of elite capture. Sigh.
Community & Resources
Quality standards for open government data? Marta Indulska and Shazia Sadiq think it’s researchers job to push for them. Meanwhile, @eytanadar makes a strong argument against data exploration without hypotheses (h/t @FlowingData), and @_AndrewYoung announced a new “Opening Governance stream” on the @monkeycageblog, but I wasn’t able to find it on the blog.
Last week was The Impact of Civic Technology Conference (#TicTec), @DanLammerhirt has some useful reflections. Continue reading “research links w 17-17”
Twitter advocacy can bypass mainstream media that excludes non-elite voices, according to a study of how #IfTheyGunnedMeDown was used following 2014 police shootings in Ferguson, Missouri. That’s good news for digital advocacy innovators, but important to remember that people don’t feel safe online and don’t understand how their personal information gets used, but most aren’t willing to get trained. This according to survey of “Mozilla community members” (n=30,000+) by the Mozilla Foundation.
All the FOIA researchin the US:
Freedom of information in the US has been suffering in recent years from reduced access to information and increased FOIA denials, and a survey of “336 freedom of information experts” suggests that it is only going to get worse. On the other hand, “data pulled from over 30,000 FOIA requests” by @MuckRock suggests that the US govt is much better at responding to FOIA requests than we tend to think. Digging into the details, US FOIA gets used by business actors more than any other group, single actors dominate requests from most groups (@MuckRock among news groups, @JudicialWatch among NGOs) and Democratic committees dramatically out-FOIA their Republican counterparts (81/7). These and other fascinating insights in ‘s analysis of 229,000 requests to 85 government agencies.
Continue reading “research links w 11-17”
Civic Hall is tracking how new movements organize and communicate during rapid growth. Reports from six groups suggest that everyone is using everyday tools to communicate, but no one is satisfied with them.
Meta data and data format are the most important characteristics of open government data for African media practitioners, according to survey administered in 5 African countries (n=198).
Americans like their government digital, according to a survey of digital service users (n=4,584 in Q4 of 2016). The report noted digital consumer satisfaction 2 percentage points higher than non-digital satisfaction, which doesn’t sound like a lot, but is a big change. Continue reading “research links w 10-17”