There’s lots of findings on inclusion and exclusion this week. A study of Fix My Street platforms in Brussels suggests that they “marginalize low-income and ethnically diverse communities,” while a Dutch survey suggests that citizen forums aren’t increasing political engagement as much as we’d like. primarily due to problems with representation and drop-out problems, and @phat_controller offers early research reflections from the Philippines on how digital technologies are excluding rather than including. Meanwhile, a survey in Brazilian favelas (telecenter convenience sampling, n=107) suggests online content creation, digital freedom, mobile Internet access as best ways to improve political engagement among marginalized groups. Continue reading “research links w 18 – 17”
Papers and Findings
A field experiment among county governments in the US last April showed that municipal governments are more likely to fulfill public records requests if they know that their peers already have, suggesting profound implications for peer conformity and norm diffusion in responsive government. A recent commentary in Public Administration Review builds on these insights, to suggest concrete ways in which open data advocates can capitalize on this dynamic (publicize proactive fulfillment, bolster requests by citing prior fulfillment, request proactive fulfillment through feedback channels, request data on fulfillment when all else fails).
Meanwhile, Austrian researchers surveyed users of a citizen reporting platform for municipal public services (n=2,200, city not named, which is problematic for external validity, they call their study an “experiment”), and argue personal and pro-social motivations as the most important drivers of participation, but find no support for the technology acceptance model or demographic characteristics as drivers of participation (though they do note that “the gender divide is disappearing” (2768), so that’s good to know).
Continue reading “research links w1-2017 (!)”