Methodical Snark critical reflections on how we measure and assess civic tech
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QCA

Evidence on social accountability programs

…social accountability processes almost always lead to better services, with services becoming more accessible and staff attendance improving. They work best in contexts where the state-citizen relationship is strong, but they can also work in contexts where this is not the case. In the latter, we found that social accountability initiatives are most effective when citizens are supported to...

Methodical Snark critical reflections on how we measure and assess civic tech

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