Last week in civic tech saw a new index on civic engagement in Latin America, findings on government run crowdsourcing initiatives, lessons from m-health pilots, and some excellent summaries from the world of development research. Plus major geekdom on QCA methods, and for the first time I'm aware of, actual research on what kind of research activists want.
…social accountability processes almost always lead to better services, with services becoming more accessible and staff attendance improving. They work best in contexts where the state-citizen relationship is strong, but they can also work in contexts where this is not the case. In the latter, we found that social accountability initiatives are most effective when citizens are supported to...