Methodical Snark critical reflections on how we measure and assess civic tech
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standards

research links w 21-17

Findings E-government projects are more successful when formal decision-making processes include stakeholders and actively manage risk, according to a survey of  Swedish national government agencies and municipalities (N=550). Meanwhile, @timdavies is coauthor on a paper in Science & Technology Studies that tracks how data standards influence bureaucratic processes for opening government data...

research links w 17-17

Findings Power users of civic reporting platforms tend to cluster geographically and disseminate use of platform use in their neighborhoods. This is the main finding of new research on 311 platforms in San Fransisco (surveys, n=5k over 5 yrs), though the title and abstract are misleading, promising insights on “co-production” more generally (the authors reference the distinction, but...

Methodical Snark critical reflections on how we measure and assess civic tech

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