An assessment of 100 Indian smart city initiatives supports previous findings regarding the lack of correlation between digital literacy, infrastructure citizen and participation in municipal e-government. A comparison of national log data with select case studies further suggests that national centralization of e-government services may have a negative consequence on citizen engagement, and high uptake rates in mid-sized cities are used to articulate a “theory of civic intimacy at play between citizens and governments and its relation to the scale of urban spread.”
Continue reading “research links w 22 – 17”
Twitter advocacy can bypass mainstream media that excludes non-elite voices, according to a study of how #IfTheyGunnedMeDown was used following 2014 police shootings in Ferguson, Missouri. That’s good news for digital advocacy innovators, but important to remember that people don’t feel safe online and don’t understand how their personal information gets used, but most aren’t willing to get trained. This according to survey of “Mozilla community members” (n=30,000+) by the Mozilla Foundation.
All the FOIA researchin the US:
Freedom of information in the US has been suffering in recent years from reduced access to information and increased FOIA denials, and a survey of “336 freedom of information experts” suggests that it is only going to get worse. On the other hand, “data pulled from over 30,000 FOIA requests” by @MuckRock suggests that the US govt is much better at responding to FOIA requests than we tend to think. Digging into the details, US FOIA gets used by business actors more than any other group, single actors dominate requests from most groups (@MuckRock among news groups, @JudicialWatch among NGOs) and Democratic committees dramatically out-FOIA their Republican counterparts (81/7). These and other fascinating insights in ‘s analysis of 229,000 requests to 85 government agencies.
Continue reading “research links w 11-17”
#participationwashing? Participatory mechanisms promise to empower the marginalized, and can provide the illusion of power, but an ethnographic study on development processes in Boston shows how participation can simply reinforce existing power dynamics: “residents appear empowered, while officials retain ultimate decision-making authority.” Worse than that, a (peer reviewed but unpublished?) article on Vietnam demonstrates how e-government is not e-democracy, and authoritarian states can digitize just as well as anyone else, while G20 countries are breaking promises to release anti-corruption data, according to a report from the Web Foundation, which notes the quality of what they do release isn’t that great either.
So how to make government more responsive? Put the mayor on Twitter says a social network analysis of citizen-state social media interaction in Seoul, Korea. Meanwhile, a new research report from MAVC supports the common assumption that crowdsourced information is inherently political, due in no small part to the behavior and interaction of crowdsourcing infomediaries, which is itself messy, while a survey of 57 Swiss legislators suggests that making lawmakers argue on the basis actual performance evidence changes the way they budget, but also increases polarization. Continue reading “research links w8-17”
Papers and Findings
A field experiment among county governments in the US last April showed that municipal governments are more likely to fulfill public records requests if they know that their peers already have, suggesting profound implications for peer conformity and norm diffusion in responsive government. A recent commentary in Public Administration Review builds on these insights, to suggest concrete ways in which open data advocates can capitalize on this dynamic (publicize proactive fulfillment, bolster requests by citing prior fulfillment, request proactive fulfillment through feedback channels, request data on fulfillment when all else fails).
Meanwhile, Austrian researchers surveyed users of a citizen reporting platform for municipal public services (n=2,200, city not named, which is problematic for external validity, they call their study an “experiment”), and argue personal and pro-social motivations as the most important drivers of participation, but find no support for the technology acceptance model or demographic characteristics as drivers of participation (though they do note that “the gender divide is disappearing” (2768), so that’s good to know).
Continue reading “research links w1-2017 (!)”
Papers and Findings
Autocracy Online: Freedom on the Net 2016 was released, and shows continued declines in internet freedom around the world, with an increase of app censorship. Meanwhile, a paper in Telecommunications Policy argues that autocracies have “caught up” with democracies in terms of internet penetration since 2013, and an article in press argues that moving from electoral to liberal democracy is a process, and in fact uses data from international comparative indices to argue that internet penetration facilitates more censorship and surveillance than liberal democracy (the methods look dubious). As case in point, a Russian case study shows how online voting can be used to open wash, while disempowering political opposition.
Interaction online: A literature review of research on online participation platforms Continue reading “research links w 46-47”