
Evidence on the drivers of participation, legitimacy in government, social accountability impacts and more in this month of links and findings civic tech research.
Findings Power users of civic reporting platforms tend to cluster geographically and disseminate use of platform use in their neighborhoods. This is the main finding of new research on 311 platforms in San Fransisco (surveys, n=5k over 5 yrs), though the title and abstract are misleading, promising insights on “co-production” more generally (the authors reference the distinction, but...